Reference

How winrupee Handles Your Personal Information

When you open an account with us — whether you deposit through JazzCash, Easypaisa, or Raast — you share data that we take seriously.

Account Data ProtectionPakistan-Based UsersCookie TransparencyYour Access RightsSecure Data Handling

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What We Collect and Why

winrupee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Transaction records associated with your wallet are retained to verify deposits and process withdrawals accurately. We also collect device identifiers and

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session data to keep your account secure across mobile and browser sessions. This site is intended for users where access is permitted under local law and in eligible regions; if you access our services from Pakistan, local legal requirements apply to how we handle your data.
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We do not sell your personal information to third parties. Data shared with payment processors — including the mobile wallet services you use — is limited to what those processors need to complete your transaction. Your account information is stored on secured servers and access is
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restricted to staff who need it to operate and support the platform. You may request a copy of the data we hold about you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Keep Your Information Safe

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies help us understand page performance. You can adjust cookie preferences in your browser settings at any time.

Account Security Practices

Every login is protected by one-time PIN verification sent to your registered mobile number. If we detect an unfamiliar device or location, we hold the session and prompt re-verification before granting access.

Data Retention Timeline

We keep your account data for as long as your account remains active and for the period required by applicable financial and legal obligations after closure. You may request deletion of non-obligatory data after your account is closed.

Requesting Changes to Your Data

You have the right to request access to, correction of, or deletion of personal data we hold. Submit a request via email or live chat; we will verify your identity before processing any change to protect your account.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy

Team online

Email Privacy Team

Send a written request to our privacy address if you want to access, correct, or delete your account data. We respond to data requests within a reasonable timeframe and confirm receipt by return email.

Live Chat Support

Open the chat window on any page while logged in to ask about how your information is used. Our support team can escalate privacy questions to the right team without delay.

Account Settings Panel

Log into your account, head to Settings, and manage communication preferences and connected payment methods — including JazzCash and Easypaisa links — directly from your dashboard.

Common Questions About Your Privacy

We collect your name, phone number, email address, and the payment details you enter — such as your JazzCash or Easypaisa number — along with device and session data used to secure your account.

We do not sell your data. We share only the minimum details needed with payment processors like JazzCash, Easypaisa, and Raast to complete transactions, and with service providers who operate under confidentiality agreements.

Contact our support team by email or live chat with your account details. After we verify your identity, we will send you a summary of the personal data associated with your account within a reasonable period.

Yes. Once your account is closed, you can request deletion of personal data we are not legally required to retain. Send the request through live chat or email and we will confirm what can be removed and what must be kept.

We use essential cookies to maintain your login session across devices, and analytics cookies to monitor site performance. You can control non-essential cookies through your browser settings without affecting your account access.

We retain transaction and identity records for the period required by financial regulations applicable in your region. Data not covered by legal retention requirements can be removed on request after account closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Appwinrupee App

How winrupee Handles Your Personal Information

How We Keep Your Information Safe

Cookies and Tracking

Account Security Practices

Data Retention Timeline

Requesting Changes to Your Data

Reach Us About Your Privacy

Email Privacy Team

Live Chat Support

Account Settings Panel

Common Questions About Your Privacy

01 What personal data does winrupee collect when I create an account?

02 Does winrupee share my data with third parties?

03 How do I request a copy of the data winrupee holds about me?

04 Can I ask winrupee to delete my personal information?

05 How does winrupee use cookies on my device?

06 How long does winrupee keep my account data after I close my account?

Privacy Policy

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